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returning electrical item to Argos
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john west  
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 More options Jul 4, 5:26 am
Newsgroups: misc.consumers.frugal-living, uk.people.consumers
From: "john west" <blues...@mail.invalid>
Date: Fri, 4 Jul 2008 10:26:37 +0100
Local: Fri, Jul 4 2008 5:26 am
Subject: returning electrical item to Argos
Needing a small battery charger for torch (flashlight) batteries, two
members of our family bought one at nearly the same time as each other.

Although not used the charger bought from Argos was taken out of its sealed
packaging. We wish to return one since we dont need two; and the one from
Argos is by far the easiest to return in terms of making a journey, and
would also qualify for their 14 day return scheme.

I have heard Argos customer services desk tell customers that to return
electrical items, they must be;
unused and unopened.   Although not used, since it's unopened it would not
be possible to prove it's not been used.

Have I understood this situation correctly?   Thanks for any advice on
returning this charger to Argos.


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kcr  
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 More options Jul 5, 1:51 pm
Newsgroups: misc.consumers.frugal-living, uk.people.consumers
From: "kcr" <k...@hell.net>
Date: Sat, 5 Jul 2008 18:51:34 +0100
Local: Sat, Jul 5 2008 1:51 pm
Subject: Re: returning electrical item to Argos

"john west" <blues...@mail.invalid> wrote in message

news:g4kqci$e2r$1@registered.motzarella.org...

I really do wish Argos would stop this try before you get a refund system.
It is open to so much abuse and they do sell a lot of returned items as new.

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Brian Gaff  
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 More options Jul 6, 6:59 am
Newsgroups: misc.consumers.frugal-living, uk.people.consumers
From: "Brian Gaff" <bria...@blueyonder.co.uk>
Date: Sun, 06 Jul 2008 10:59:15 GMT
Local: Sun, Jul 6 2008 6:59 am
Subject: Re: returning electrical item to Argos
If you have opened it and it is not faulty, I do not think they have to
accept it. After all, I'm sure  some people have  ripped shops off by this
method, notably clothing shops though.

Brian

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"john west" <blues...@mail.invalid> wrote in message

news:g4kqci$e2r$1@registered.motzarella.org...


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